Privacy Policy
Your privacy and data security are our top priorities. This policy explains how we collect, use, protect, and handle your information.
Last Updated: January 5, 2026
Our Commitment to Your Privacy
At Vizio Consulting, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy applies to the ARO Management platform and all related services provided by Vizio Consulting. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you use our ARO Management platform or contact us, we may collect personal information including your name, email address, company name, phone number, and job title. This information is collected when you register for an account, request a demo, subscribe to our newsletter, or communicate with our support team.
Usage Data
We automatically collect information about how you interact with our platform, including IP addresses, browser type, device information, pages visited, time spent on pages, and clickstream data. This helps us improve our services and user experience.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our ARO Management platform, process transactions, manage your account, and deliver the features and functionality you expect from our service.
Communication
We may use your contact information to send you service-related notifications, respond to your inquiries, provide customer support, and share important updates about our platform or services.
Analytics and Improvement
We analyze usage patterns and user feedback to enhance our platform's performance, develop new features, and optimize the user experience. This helps us better serve our customers and maintain our competitive edge.
Compliance and Legal
We may use your information to comply with legal obligations, enforce our terms of service, protect our rights and property, and ensure the security and integrity of our platform.
Data Security
Security Measures
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure data centers, regular security audits, and access controls. Our platform is built on AWS infrastructure with SOC 2 Type II compliance.
Data Encryption
All data transmitted between your browser and our servers is encrypted using TLS/SSL protocols. Sensitive data stored in our databases is encrypted using AES-256 encryption standards.
Access Controls
We maintain strict access controls and authentication mechanisms to ensure that only authorized personnel can access your data. Multi-factor authentication and role-based access controls are enforced throughout our platform.
Data Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have regarding your information.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to provide and improve our services.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our support team.
Data Portability
You may request a copy of your data in a structured, commonly used, and machine-readable format. We will provide this data within a reasonable timeframe upon request.
Deletion Rights
You may request deletion of your personal information, subject to certain legal and contractual limitations. We will retain certain information as required by law or for legitimate business purposes.
Opt-Out Options
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly. Note that you cannot opt out of service-related communications necessary for account management.
Data Retention and International Transfers
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. ARO data is retained according to regulatory requirements and your subscription terms.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
Cookies and Tracking Technologies
Cookie Usage
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser preferences.
Analytics
We use analytics services to understand how users interact with our platform. These services may use cookies and similar technologies to collect information about your usage patterns.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days of receipt.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.