Terms of Service

You must be at least 13 years old to use the Service. If you are under 18, you must have permission from your parent or legal guardian to use the Service, and they must agree to these Terms on your behalf.

If you are a parent or guardian allowing a minor to use the Service, you are fully responsible for:

• Their use of the Service and compliance with these Terms
• All content they upload or process
• Any charges incurred on the account
• Monitoring their activity and ensuring age-appropriate use

You may not share your account with others. Each person must have their own account. If you are using the Service as part of a family or group, each member should create their own individual account.

You agree not to use the Service to:

• Upload or process content that violates any applicable law or regulation
• Attempt to gain unauthorized access to other users' data or workspaces
• Reverse engineer, decompile, or disassemble any part of the Service (except to the extent prohibited by applicable law)
• Transmit malware, viruses, or other harmful code
• Exceed your allocated usage limits or circumvent rate limiting
• Use the Service for any purpose that competes with CorpGPT
• Automatically or programmatically extract data or AI-generated outputs without authorization
• Represent that AI-generated content was human-generated when it was not
• Interfere with or disrupt the Service or bypass any protective measures or safety mitigations
• Infringe, misappropriate, or violate anyone's intellectual property or other rights

The Service is a general-purpose document-intelligence platform and is not designed, certified, or contracted to handle regulated or highly sensitive data. You agree not to upload, input, or otherwise submit to the Service:

• Protected Health Information (PHI) subject to HIPAA, unless and until a separate Business Associate Agreement (BAA) has been executed with Vizio Consulting
• Cardholder data subject to PCI-DSS (full credit card numbers, CVVs, magnetic-stripe data)
• Government-classified, export-controlled, or ITAR/EAR-restricted information
• Social Security numbers, government-issued ID numbers, financial account credentials, or biometric identifiers, unless reasonably necessary for the document at hand
• Personal data of other individuals where you do not have a lawful basis to upload such data
• Copyrighted material, trademarks, trade secrets, or other proprietary content that you do not own and for which you have not obtained all necessary licences, permissions, or authorisations from the rightsholder
• Material constituting child sexual abuse material (CSAM) or other content prohibited by law
• Hate speech, terrorist or extremist content, content promoting violence against individuals or groups, sexually explicit material involving non-consenting parties, or any other material that is unlawful, defamatory, harassing, threatening, or otherwise offensive

You are solely responsible for the content you upload. The Service may employ automated tools (including content classification, hash-matching against known-illegal-content databases, and AI-based moderation) to detect and remove material that we reasonably believe violates this Section. By using the Service, you consent to this automated screening.

You retain all ownership rights to the documents and data you upload to the Service ("Input"). CorpGPT does not claim any ownership over your Input.

You are solely and fully responsible for everything you upload to, process through, or otherwise submit to the Service. By uploading Input, you represent and warrant that:

• You own the Input, or you have obtained all rights, licenses, consents, permissions, and authorizations necessary to upload it and to have it processed by the Service and its AI subprocessors (see Section 6.6)
• You will NOT upload material protected by copyright (including books, articles, journal papers, music, film, software code, photographs, illustrations, or any other copyrighted work) that you do not own or for which you do not hold a valid licence permitting upload to a cloud-based AI processing service
• Your upload and our processing of the Input does not and will not infringe, misappropriate, or violate any third party's intellectual-property rights (including copyright, trademark, patent, and trade-secret rights), privacy rights, publicity rights, or any contractual obligation you owe to another party (including non-disclosure agreements with current or former employers)
• The Input does not contain any content prohibited by Section 5.2 (Prohibited Content)
• Where the Input contains personal data of individuals other than yourself, you have a lawful basis to upload and process that data under applicable privacy law (including providing any required notices and obtaining any required consents)
• You grant us the limited, non-exclusive, royalty-free right to store, process, display, and transmit your Input and Output solely for the purpose of providing the Service to you — this right terminates when your account is deleted, subject to the retention window in Section 15.4

As between you and Vizio Consulting, and to the extent permitted by applicable law, you own the AI-generated responses and content produced by the Service based on your Input ("Output"). We hereby assign to you all our right, title, and interest, if any, in and to Output.

Due to the nature of artificial intelligence, Output may not be unique. Other users may receive similar outputs from the Service when using similar inputs. Our assignment of Output does not extend to other users' outputs.

The Service, including its design, features, code, algorithms, models, and branding, is owned by Vizio Consulting and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the platform without written permission.

We do NOT use your Input or Output to train our own AI models, and we do not share your content with other users. Your content remains private to your account.

The Service uses Amazon Web Services (AWS), including AWS Bedrock, and underlying foundation-model providers (which currently include Anthropic and Amazon's first-party models, and may evolve over time) to process your Input and generate Output. These providers are contractually prohibited from using your content to train their models or for any purpose other than serving your request. We may update this list of subprocessors as the Service evolves; material changes will be communicated in accordance with Section 18.

We may collect and use aggregated, de-identified usage data (such as feature-usage frequency, error rates, and performance metrics) to operate, secure, and improve the Service. Aggregate data does not identify you, your account, or the contents of your Input or Output.

You may only use our name, logo, and branding in accordance with our written brand guidelines. Any other use requires prior written permission.

Artificial intelligence and machine learning are rapidly evolving fields. Responses generated by CorpGPT's AI are based on the documents you provide and the capabilities of underlying AI services. Given the probabilistic nature of machine learning, the Service may in some situations produce Output that does not accurately reflect real people, places, or facts.

When you use the Service, you understand and agree:

• Output may not always be accurate. You should not rely on Output as a sole source of truth or factual information, or as a substitute for professional advice.
• You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output.
• You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
• The Service may provide incomplete, incorrect, or misleading Output that does not represent Vizio Consulting's views.
• AI-generated content is not a substitute for professional legal, financial, medical, or other expert advice.

You agree NOT to use the Service or rely on AI-generated Output for:

• Making employment, hiring, or termination decisions
• Credit, lending, or financial eligibility determinations
• Medical diagnosis, treatment recommendations, or healthcare decisions
• Legal advice or legal decision-making
• Educational assessments or grading that significantly impact students
• Housing or insurance eligibility decisions
• Law enforcement or criminal justice decisions
• Any other decisions that could have significant legal, financial, or personal consequences for individuals

To the maximum extent permitted by law, Vizio Consulting disclaims all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties of accuracy, completeness, or reliability of AI-generated content
• Warranties of uninterrupted, timely, secure, or error-free service
• Warranties that defects will be corrected

You acknowledge that AI systems may produce inaccurate, incomplete, or misleading information. You use the Service at your own risk and are solely responsible for evaluating the accuracy and appropriateness of any AI-generated content.

We offer the following subscription plans, each with different features and usage limits:

• Trial: A one-time, no-cost introduction to the Service. Limited credits and features. See Section 8.9.
• Bronze: Entry-level paid plan for light, individual use.
• Silver: Increased credits, storage, and audio transcription.
• Gold: Higher limits and expanded Knowledge Studio capacity for heavy individual users.
• Platinum: Highest individual limits, deep-reasoning features, and priority processing.

Current features, credit allocations, storage, and other limits for each plan are published at corpgptai.com/pricing and are incorporated into these Terms by reference. We may add, rename, retire, or modify plans and limits as described in Section 18.

By purchasing a subscription, you agree to:

• Provide complete and accurate billing information, including a valid payment method
• Authorize us to charge your payment method on each agreed-upon periodic renewal until you cancel
• Pay all applicable taxes
• Update your payment information promptly if it changes

Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You will be charged at the then-current rate for your subscription plan.

Payments are processed by our third-party payment processor, Stripe. We do not store your complete payment card information on our servers. By providing payment information, you agree to Stripe's terms and privacy policy.

If your payment cannot be completed:

• We will attempt to notify you via email
• We may retry charging your payment method
• We may downgrade or suspend your account until payment is received
• Your data will be retained during the suspension period in accordance with our Privacy Policy

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation is intended to be as easy as the original signup. Upon cancellation:

• You will retain access to the Service until the end of your current billing period
• No refunds will be provided for the remaining portion of your billing period, except where required by applicable consumer-protection law
• Your account will convert to a free tier (if available) or be deactivated
• Your data will be handled according to Section 15.4 and our Privacy Policy

We may change our subscription prices from time to time. If we increase prices:

• We will provide at least 30 days advance notice via email
• The price increase will take effect on your next renewal date
• You may cancel your subscription before the renewal date if you do not agree to the price increase

Payments are generally non-refundable, except:

• Where required by applicable consumer-protection law (including, where applicable, EU/UK statutory withdrawal rights and California, Quebec, or other state and provincial consumer-protection regimes)
• In cases of billing errors or duplicate charges
• At our sole discretion for service issues or customer satisfaction

To request a refund, contact support@corpgptai.com within 30 days of the charge.

We may offer a free trial of the Service. Free trials are subject to these Terms and may have limited features or usage caps. Where we require payment information to start a trial, you will not be charged until the trial period ends unless you cancel.

We strive to keep the Service available and reliable, but we cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (we'll try to give advance notice)
• Updates and improvements
• Technical issues or circumstances beyond our control

We'll work to restore service as quickly as possible and provide updates when we can.

We do not guarantee any specific uptime percentage or offer service credits for downtime. The Service is provided "as is" regarding availability.

Support is available via:

• Email: support@corpgptai.com
• In-app help center and contact form
• Community forums (if available)

We aim to respond to support requests as quickly as possible, typically within 2-3 business days. Pro plan subscribers may receive priority support. Response times may vary based on request complexity and support volume.

Email support is monitored during business hours (Monday–Friday, 9 AM – 5 PM EST, excluding holidays). We do not offer 24/7 support at this time.

We may offer beta, preview, or experimental features ("Beta Features"). Beta Features:

• Are provided "as-is" with no warranties
• May be unstable, incomplete, or change without notice
• May be discontinued at any time
• Should not be used for production or critical workflows

If you use Beta Features and provide feedback, we may use that feedback without restriction or compensation to improve our Service.

Unless we expressly state that a Beta Feature is free during the beta period, Beta Features may consume credits or count toward your plan's usage limits at the same rate as the corresponding production feature.

You are free to stop using the Service and cancel your account at any time through your account settings or by contacting support@corpgptai.com.

We reserve the right to suspend or terminate your access to the Service or delete your account if we determine:

• You breached these Terms or our Acceptable Use Policy
• We must do so to comply with applicable law
• Your use of the Service could cause risk or harm to Vizio Consulting, our users, or anyone else
• Your account has been inactive for over one (1) year and you do not have a paid subscription

If we terminate your account for inactivity, we will provide you with advance notice via email.

In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512(i)) and other applicable intellectual-property laws, CorpGPT has adopted a policy of terminating, in appropriate circumstances and at our sole discretion, the accounts of users who are deemed to be repeat infringers of intellectual-property rights. We may also, in our sole discretion, limit access to the Service or terminate the accounts of any users who infringe any intellectual-property rights of others, whether or not there is any repeat infringement. We track DMCA takedown notices received under Section 16 and other credible reports of infringement, and we may treat a user as a repeat infringer based on the number, severity, and pattern of complaints. Termination under this Section 15.3 does not entitle the user to a refund and is in addition to all other rights and remedies available to us under these Terms or at law.

Upon termination of your account:

• Your access to the Service will be immediately revoked
• For paid accounts, no refunds will be provided for the remaining subscription period, except where required by applicable consumer-protection law
• Sections of these Terms that by their nature should survive termination will remain in effect (including intellectual property rights, warranty disclaimers, indemnification, limitation of liability, and the trial-eligibility ledger described in Section 8.9)

You may request earlier deletion of your data by contacting support, and we will honor such requests to the extent permitted by law.

If you believe we have suspended or terminated your account in error, you may file an appeal by:

• Contacting support@corpgptai.com with subject line “Account Termination Appeal”
• Providing your account information and explanation
• Including any supporting documentation

We will review appeals within 10 business days and respond with our decision.

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been copied or uploaded to the Service in a way that constitutes copyright infringement, please notify us.

To file a copyright infringement claim under the Digital Millennium Copyright Act (DMCA), send a written notice to:

Your notice must include:

1. 01.A physical or electronic signature of the person authorized to act on behalf of the copyright owner
2. 02.A description of the copyrighted work that you claim has been infringed
3. 03.A description of where the allegedly infringing material is located in the Service (with sufficient detail for us to locate it)
4. 04.Your contact information (address, telephone number, and email address)
5. 05.A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
6. 06.A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

We may delete or disable content that we believe violates these Terms or is alleged to be infringing. We will terminate accounts of repeat infringers where appropriate.

If you believe your content was removed in error, you may file a counter-notice by contacting us at the address above with:

1. 01.Your physical or electronic signature
2. 02.Identification of the material that was removed and its location before removal
3. 03.A statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification
4. 04.Your contact information and consent to jurisdiction in your local federal court

We may update these Terms from time to time. We may make changes due to:

• Changes to the law or regulatory requirements
• Security or safety reasons
• Circumstances beyond our reasonable control
• Changes we make in the usual course of developing our Service
• To adapt to new technologies

We will provide notice of changes to these Terms as follows:

• Material changes that adversely impact you: At least 30 days advance notice via email to your registered email address and/or in-app notification
• All other changes: Posted to our website with an updated “Last updated” date, effective immediately upon posting

If you do not agree to the updated Terms:

• You must stop using the Service
• You may cancel your subscription before the changes take effect
• If you cancel due to material adverse changes, you may be eligible for a pro-rated refund of any prepaid fees

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

You may not assign or transfer any rights or obligations under these Terms without our prior written consent, and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Service without restriction.

These Terms, together with our Privacy Policy and any other policies referenced herein, contain the entire agreement between you and Vizio Consulting regarding the Service and supersede any prior or contemporaneous agreements.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing and signed by an authorized representative of Vizio Consulting.

The Service may integrate with or contain links to third-party services, products, or websites. These third-party services are subject to their own terms and privacy policies, and we are not responsible for them. We encourage you to read their terms before using any third-party services.

You must comply with all applicable trade laws, including sanctions and export control laws. The Service may not be used:

• In or for the benefit of any U.S. embargoed country or territory
• By or for the benefit of any individual or entity with whom dealings are prohibited or restricted under applicable trade laws
• For any end use prohibited by applicable trade laws

Your Input may not include material or information that requires a government license for release or export.

We will not be liable for any delay or failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, or government actions.

The Service is operated from the United States and your data is processed and stored on AWS infrastructure located in the United States. If you access the Service from outside the United States, you consent to the transfer, processing, and storage of your data in the United States. Residents of the European Economic Area, the United Kingdom, Switzerland, California, and other jurisdictions with applicable data-protection laws may have additional rights (including access, correction, deletion, portability, and objection) as described in our Privacy Policy.

The Service uses cookies and similar technologies for authentication, security, preferences, and analytics. Details of what we collect and how to manage your choices are described in our Privacy Policy.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Before initiating any formal dispute process, you agree to first contact us at support@corpgptai.com with a written description of your dispute, the relief you seek, and your contact information. We will work in good faith to resolve the dispute informally within 30 days of receiving your notice. If the dispute is not resolved within that period, either party may proceed to arbitration as described below.

Except as provided in Sections 20.6 and 20.7, you and Vizio Consulting agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service — including disputes about the validity, enforceability, or scope of this arbitration agreement — shall be resolved exclusively by binding individual arbitration rather than in court.

Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org or by calling 1-800-778-7879. The arbitration will be conducted in English. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate.

Fees: For claims under $10,000, we will pay all AAA filing, administration, and arbitrator fees unless the arbitrator determines your claim is frivolous. For claims over $10,000, AAA Consumer Arbitration Rules govern fee allocation. We will not seek attorneys’ fees or costs from you unless the arbitrator finds your claim frivolous.

Hearing: Arbitration may be conducted by phone, video conference, written submissions, or in-person in the county where you reside, at your option for claims under $25,000.

Award: The arbitrator may award the same individual relief available in court, including injunctive or declaratory relief limited to your individual claim. The arbitrator’s decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. This does not prevent you from participating in a class-wide settlement.

If this class action waiver is found unenforceable for any claim, then the agreement to arbitrate in Section 20.3 will not apply to that claim, and that claim must be brought exclusively in the courts described in Section 20.6.

You may opt out of the arbitration agreement in Section 20.3 by sending written notice to support@corpgptai.com with the subject line “Arbitration Opt-Out” within 30 days of first agreeing to these Terms. Your notice must include your name, account email address, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts described in Section 20.6, and the class action waiver in Section 20.4 will still apply to the maximum extent permitted by law.

For any claims excluded from arbitration under Section 20.7, or if the arbitration agreement is found unenforceable, you and Vizio Consulting consent to the exclusive jurisdiction and venue of the state or federal courts located in Florida.

Notwithstanding the agreement to arbitrate, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the unauthorized use or abuse of the Service, intellectual property infringement, or any other irreparable harm. Additionally, either party may bring an individual claim in small claims court if the claim qualifies.

You agree that any claim or cause of action arising out of your use of the Service must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred, except where prohibited by law.